[thiz11]

My fuel sensor just went out completely. It had started being flaky a few months ago. I had half a tank and it went empty. Filled it up and still empty. All the other times, it would reset with tank empty to a new fill up. Same thing happened on my Diavel at 9500mi. I have 16000mi on the X. Will contact dealer tomorrow.

 

[thiz11]

Well after a tank and a half off riding yesterday with no fuel level feedback, I get up today and it works all the way to work. Good luck getting dealer to accept that warranty call! Will see how long it lasts and get proof to them.

 

[Roadrunner]

I don't think you'll have any issues getting the dealer to cover it under warranty since it's such a common issue. I can't for the life of me understand why Ducati hasn't bothered to address this problem since it's been going on for years.

Do you ever get the big red "Fuel Sensor!" error on the dash? All I had to do was take a pic of the error and showed it to the dealer when I brought it in. They pretty much just looked at the picture and submitted the warranty parts request to Ducati. I think it took about a week to get the part and the better part of a day to replace it. Fortunately, mine has been working fine for the past 11,000 miles (it failed around 7K if I remember correctly.

 

[thiz11]

I don't think you'll have any issues getting the dealer to cover it under warranty since it's such a common issue. I can't for the life of me understand why Ducati hasn't bothered to address this problem since it's been going on for years.

Do you ever get the big red "Fuel Sensor!" error on the dash? All I had to do was take a pic of the error and showed it to the dealer when I brought it in. They pretty much just looked at the picture and submitted the warranty parts request to Ducati. I think it took about a week to get the part and the better part of a day to replace it. Fortunately, mine has been working fine for the past 11,000 miles (it failed around 7K if I remember correctly.

I got the erro on my Diavel but for this post on my Xdiavel. It just kept showing emptyand occasially would show some level even after filling the tank from 1/4 full.

 

[Roadrunner]

Damn you, thiz! You jinxed me lol

I turned on my Diavel this afternoon and sure enough, Fuel Sensor! error on the lower display. The fuel was pretty low and it cleared as soon as I fired it up. But I know it's coming....

 

[thiz11]

Yup. Out again today. I'm not getting fuel sensor error though. Are y'all getting that on the XDiavel like Diavel?

 

[Dandeano]

I simply got a sensor that wasn’r working correctly. Ie showing the incorrect levels. Never saw a fault on the dash

 

[thiz11]

So now it is working in the mornings when I leave at 5am (60F) but is failed after work when it's hot outside (90F this week).

 

[Z06_Pilot]

The V-ROD has had a similar problem since it was introduced in 2002. At any given time, the gauge can just drop to E....or it might not move when after you fill up, etc. HD has NEVER admitted to a problem for a recall, but they would replace the sensor if you took it to your dealer with a full tank and a gauge reading E or something less than full. i am familiar with folks having 4 or 5 put on and continue to have the same issue. it is quite amazing. Fuel sensors have been around for how many decades, and they can't get this right? What's interesting to me is that I have never, ever had this type of problem with a car or truck fuel sensor/system.

When owning a V-ROD you always remember to reset your trip odometer after every fill up, and after 150 miles, max (in my case)....fill up again....pitiful.

 

[Okie Duc]

'09 Monster, '13 Multistrada and the '17 XDS all had to have fuel sensors replaced under warranty. Ducati definitely has an issue with their supplier. I really though I would not own another Ducati after the warranty issues experienced in the past, but those damn Italians sure make sexy bikes, argh!

 

[thiz11]

Dealer actually stocked a fuel sensor! This is from a company that doesn't stock drive belts. Says it all...

 

[Tonyt]

hey guys new member here. just picked my XD up last week with 173 miles on it. same thing ran it down to empty, refueled it and gauge never moved. next day fire it up says half tank. annoying but i think i will wait a bit before taking it to the shop. too much fun riding it now.

 

[thiz11]

Sensor replaced under warranty. Let the countdown begin...

 

[Tonyt]

had my sensor replaced 2 weeks ago. the update did not fix it. we will see how long it last.

 

[Metric Man]

According to Ducati customer service this issue is possible caused by ethanol in your fuel. Never let your bike sit for an extended period of time with ethanol fuel in the tank, he said to drain the fuel. if you can, avoid ethanol fuel all together, which can be hard to find where I live.

 

[Dandeano]

According to Ducati customer service this issue is possible caused by ethanol in your fuel. Never let your bike sit for an extended period of time with ethanol fuel in the tank, he said to drain the fuel. if you can, avoid ethanol fuel all together, which can be hard to find where I live.

Nothing to do with ethanol content in the fuel mine failed and was replaced here in the UK. Simply a poor quality component. Many people worldwide have had the fuel sender replaced. Ethanol content in the fuel is different worldwide. The older Diavel and Multistrada went through a stage of bad senders as well
Ducati have also mentioned that the rear hub issue was subject to a recall and all was sorted. That too is not true. There was an official recall to ensure that the S model rear wheel was correctly located on its mounts. Also another recall changed the torque setting on the drive shaft pulley retaining nut. There have been some rear hub failures but there is no recall to cover that

 

[Tonyt]

My bike had 173 miles on it when it failed. I doubt the fuel was the issue.

 

[Metric Man]

yeah sounds like bs to me as well. Out of all the japanese bikes I've owned I've never had a fuel sensor failure. I always use the trip timer for fuelly anyways but it will be annoying to have to replace it.

 

[Omoishiroi]

what I do know about ethanol - you won't find it in northern climes because it tends to separate from the fuel and turn to gel when it gets cold. This gel tends to foul small engine carb jets found in mowers, outboards - ask me how I know. On the shelf at Home depot they sell 1 gallon cans of ethanol free fuel to avoid this issue. Ethanol was suspected to be one culprit in the fuel sensor issue but likely there was more than one factor. I had a '14 Multi - went through 3 sensors before getting it right and the dealer told me same issue on BMWs - I suspect the same parts supplier involved. I suspect this was not an easy problem to diagnose for the manufacturers - it happened on some bikes, not all, it happens sporadically on some bikes, fuel differences, weather differences...In the end the latest fuel sensor is made from a different material.
Regardless - I always look for ethanol free fuel on the pure-gas website - mostly out of spite for the EPA for removing my choice of what fuel to buy.

 

[xDiavel03]

Took my 2016 in for recall related to key programming and rear brake line replacement.

They gave me the bike back with fuel sensor issues. And the service rep wanted me to pay for the fix.

What part do I need to order to replace the fuel sensor. I looked into the diagram and could not find what exact part I need to order and replace.

https://issuu.com/ducatiomaha/docs/ducatiomaha_2016_xdiavel?e=1222863/37053161

Can you point me in the right direction ?