Well after a tank and a half off riding yesterday with no fuel level feedback, I get up today and it works all the way to work. Good luck getting dealer to accept that warranty call! Will see how long it lasts and get proof to them.
I got the erro on my Diavel but for this post on my Xdiavel. It just kept showing emptyand occasially would show some level even after filling the tank from 1/4 full.I don't think you'll have any issues getting the dealer to cover it under warranty since it's such a common issue. I can't for the life of me understand why Ducati hasn't bothered to address this problem since it's been going on for years.
Do you ever get the big red "Fuel Sensor!" error on the dash? All I had to do was take a pic of the error and showed it to the dealer when I brought it in. They pretty much just looked at the picture and submitted the warranty parts request to Ducati. I think it took about a week to get the part and the better part of a day to replace it. Fortunately, mine has been working fine for the past 11,000 miles (it failed around 7K if I remember correctly.
Nothing to do with ethanol content in the fuel mine failed and was replaced here in the UK. Simply a poor quality component. Many people worldwide have had the fuel sender replaced. Ethanol content in the fuel is different worldwide. The older Diavel and Multistrada went through a stage of bad senders as wellAccording to Ducati customer service this issue is possible caused by ethanol in your fuel. Never let your bike sit for an extended period of time with ethanol fuel in the tank, he said to drain the fuel. if you can, avoid ethanol fuel all together, which can be hard to find where I live.